Our agent is designed to work with most use-cases. Below you will find details on versioning, application stacks, and known incompatibility issues.

Version Support

The Bearer Agent supports Ruby v2.5 or higher.

HTTP Gem Support

Due to the nature of how the agent hooks into the underlying HTTP calls in an application, we currently support a limited number of HTTP gems. Any gem listed below, and those that are built atop these gems, will work with the Bearer Agent.

• ​ethon​

• ​excon​

• ​http (The Gem! / http.rb)​

• ​httpclient​

• ​net/http​

• ​patron​

• ​httparty​

• ​faraday​

If your application is using a gem that isn't supported, let us know!

Application Stacks

The agent supports most Ruby environments, including Rack-based applications such as those running on Rails or Sinatra.

Known limitations

Serverless functions-as-a-service

While the agent will work in many function-as-a-service scenarios, such as in AWS lambda functions or Google Cloud functions, some remediations types (like retrying failed requests) may not work as expected if the lifespan of the function is too short.

Receiving Support

If you experience an issue installing or using the agent, let us know! You can contact us directly, chat with a member of the team using the Intercom icon in the lower right corner of this page, or check out our Help Center.

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